Frequently asked questions
What is NaturByte?
NaturByte offers convenient powder-mix beverages made for easy, refreshing everyday hydration and enjoyment.
How do I prepare my NaturByte drink?
Simply open one sachet, add the recommended amount of water or milk, mix well and enjoy. Preparation instructions may vary by product.
How much water should I add?
Our sachets are designed to make a 200ml drink. For the best taste, follow the preparation instructions mentioned on the product packaging.
What flavours are available?
NaturByte currently offers Tender Coconut, Masala Mojito and Rose powder mixes, giving you different refreshing options to enjoy.
Can I cancel or return my order?
NaturByte products are generally non-returnable and non-refundable. Cancellation may be possible only if your order has not yet entered processing or dispatch.
Does NaturByte contain added sugar?
Our current products are made with no added sugar. Please check the individual product packaging for the latest ingredient and nutritional information.
Does NaturByte contain preservatives?
NaturByte products are made without added chemical preservatives. Please refer to the specific product packaging for complete ingredient information.
How can I track my order?
Once your order has been dispatched, tracking details will be shared through your registered contact information so you can follow your shipment.
What if I receive a damaged or incorrect product?
Please contact us as soon as possible with your order details and clear photographs of the product and packaging. Our team will review the issue and assist you.
What payment methods are supported?
Available payment methods will be displayed during checkout. You can select your preferred option from the payment methods available for your order.
