At NaturByte, we believe in keeping your shopping experience simple, transparent, and reliable. Please read our policies to understand how we handle your orders, payments, deliveries, returns, refunds, and personal information.

Shipping Policy

We carefully pack every NaturByte order to ensure it reaches you safely and securely.

Orders are processed after successful payment confirmation. Delivery timelines may vary depending on your location, product availability, courier service, and other factors beyond our control.

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

In case of delays, our team will make reasonable efforts to assist you and provide available shipment updates.

Cancellation & Refund Policy

Orders can be cancelled only before they are processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

If an eligible cancellation is approved, the refund will be initiated through the original payment method. The time taken for the amount to reflect in your account may depend on your bank or payment provider.

Return & Replacement Policy

NaturByte products are food products and therefore cannot be returned after delivery simply because of a change of mind.

However, if you receive a damaged, tampered, leaking, incorrect, or defective product, please contact us as soon as possible with your order details and supporting photographs or videos.

After verification, we may offer a replacement or refund, as applicable.

Please do not consume a product if the packaging appears damaged, opened, or tampered with.

Privacy Policy

Your privacy matters to us.

NaturByte may collect information such as your name, phone number, email address, billing and delivery address, and order details when you use our website or place an order.

This information may be used to process orders, provide customer support, communicate order updates, process payments, and improve our services.

We take reasonable measures to protect your information and do not sell your personal information to third parties.

Terms & Conditions

By accessing and using the NaturByte website, you agree to comply with these terms and conditions.

Product prices, availability, descriptions, offers, and other information may change from time to time without prior notice.

We make reasonable efforts to ensure that product information displayed on the website is accurate. However, product packaging, colours, and visual representations may vary slightly from the images shown online.

Customers are responsible for providing accurate delivery and contact information while placing an order.

NaturByte reserves the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing or information, suspected fraudulent activity, or other operational reasons.

Product Information

Please read the product packaging carefully before consumption.

Information regarding ingredients, nutritional values, preparation instructions, storage, allergens, and applicable dates should be checked on the product packaging supplied with your order.

Store products according to the instructions provided on the packaging.

Contact Us

For questions regarding your order, delivery, products, returns, or refunds, please contact the NaturByte support team.

Email: naturbytejuices@gmail.com
Phone: +91 98798 14466